Customize & Build Contact Center Solutions With Avaya IP Office™ Contact Center

Our Simple & Robust Omnichannel Solutions Are Tailor Made As Per Customer's Requirement.

Transform The Way You Communicate!

Enable your business applications to connect, communicate and transact using Inaipi, powered by Avaya Web – RTC Client.

The All-new Powerful CRM Connector Solutions From Imperium

Imperium Connector is a powerful application enabling a multi-channel customer interaction.

Call Accounting Solutions With World-Class Partnerships

Imperium brings benefits of world-class partnerships to your desk and helps you reap the benefits.

Why Imperium?

That's because Imperium provides flexible integration solutions to contact centers. Our breadth of integration expertise continues to mature and excel in the market as we grow and expand our presence. This is embraced by the pedigree of technology and service partners we have engaged with over the years. We have extensive knowledge and experience in delivering a wide range of services across consulting, implementation, training and ongoing support. Our team of local representatives and seasoned engineers have years of experience in the local market, ensuring the highest caliber of competency in everything we do.

What's new

Latest news and announcements on IT technology across the globe

Avaya Unified Communication on Cloud in 2 Days! Success Story

Imperium migrated a client to Unified Communication on Cloud in 2 days!Growthgate Capital Investment benefited from the solution.We made their system cost efficient, secure and able to support remote users on softphone. Read the case study and watch the client interaction

Imperium Delivered a Trusted ICT Solution to Concordia

Imperium Delivered a Trusted ICT Solution to Concordia

A use case with great success in Dubai.

7 Benefits of Using Call Recording Software in your Call Center

7 Benefits of Using Call Recording Software in your Call Center

A call recording software records phone conversations over VoIP (Voice Over Internet Protocol) or PSTN (Public Switched Telephone Network), and stores them in digital audio format. The software may have call logging functionality as well. For exceptional customer service, it’s...


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