An all-powerful web based call reporting system designed to discover toll fraud attackers and provide you an intricate analytical overview of your business telephony systems.
Problems Your Business Might Face
Data Tracking
Businesses need to monitor its telephony data plans for controlled budgeting and to minimize any foreseeable loses. Having call transparency data over missed calls is very important for a business.
Unfiltered Calls
Businesses might fall a victim of heavy pipeline of calls to attend, in such situations it is imperative to have a filtration system to provide you a segregation of unanswered and outbound calls.
Toll Fraud
If you are building a voice application, then you could be the target of toll fraud, Toll fraud attacks happen in a variety of ways, majority exploit a compromised VoIP server to generate large numbers of calls to high calling rate markets.
Providing Analysis
It is important for any business to understand the progress of their call activities with the help of analytics to benchmark and track their productivity.
QUICK REMEDIATION:
- Provides your business analysis of the number of missed calls and helps provide complete call transparency and helps you set a budget for cost efficiency.
- Real time call log archival reports, quick search for call logs and filtration to empower effective productivity for call agents.
- Imperium Call Reporter has a powerful Toll Fraud system to detect threats and attackers and alerts the system against them.
- Generates customized reports for productivity analysis for each department along with ad hoc and scheduled analysis results.