Experience Beyond
Expectations
A fully customizable Android application for Avaya Vantage devices. When installed in the Vantage 3 device, the app's advanced UI design gives the device a rich look and feel that can be tailored to a hotelier's needs.
The application, along with the Vantage 3 device, delivers a rich and customizable interface to guests, with basic telephonic services such as outbound calling, inbound call receipt, and speed dialing.
The Inaipi Smart Social Media Connector streamlines social media management for businesses and customers by enabling agents to manage various social media platforms in one place. This helps enhance customer engagement, plan schedules, and improve agent performance.
The solution effectively routes customer messages to the appropriate agent. Customers can connect with agents using their preferred social media channels, such as WhatsApp, Twitter, Facebook, and Instagram. This helps improve the customer support process, enhancing customer satisfaction and engagement.
Inaipi Smart Workspace, built on the Avaya Aura Contact Center (AACC) platform, enhances the agent experience in call handling and overall workflow efficiency.
It empowers agents and supervisors with a range of features for a streamlined contact center operation. It drives agent productivity and enhances the customer journey, ensuring efficient and informed interactions at every step.
Establishing a partnership with Avaya through DevConnect Technology is of great significance to us, as it significantly expands our access to a wide array of Avaya APIs spanning their diverse product range. Additionally, it fosters collaboration with the Avaya partner community. This partnership allows us to explore all available APIs, empowering us to enhance our solutions. Furthermore, it enables the Avaya partner community to leverage our solutions,
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We are here to listen, assist, and provide the support you need. We look forward to helping you and ensuring your experience with us exceeds your expectations.
